Collection of personal information
We collect your personal information, because it helps us deliver a superior level of customer service. It enables us to give you convenient access to our services and focus on categories of interest to you. In addition, your personal information helps us keep you posted on the latest product announcements, and future events.
If you do not want Sycamore International to keep you up to date with our latest news on products, services and events click Info@sycamoreinternational.com and request to update your personal contact information and preferences. We will respond within 10 days.
There are a number of situations in which your personal information may help us give you better service. For example, we may ask for your personal information when you are discussing a service issue on the phone with customer service, participating in an online survey, or purchasing a product. At such times, we may collect personal information relevant to the situation, such as your name, mailing address, phone number, email address, and contact preferences; your credit card information and information about the Sycamore International services you request, such as product titles, and date of purchase; and information relating to a support issue. We collect information for market research purposes, such as your occupation, to gain a better understanding of our customers and thus provide more valuable offers and service. We also collect information regarding customer activities on our website. This helps us to determine how best to provide useful information to customers and to understand which parts of our website is of most interest to them.
When we disclose your information
At times we may be required by law or litigation to disclose your personal information. We may also choose to disclose information about you if we determine that for national security, law enforcement, or other issues of public importance, disclosure is necessary.
Protection of your personal information
Sycamore International takes precautions including administrative, technical, and physical measures to safeguard your personal information against loss, theft, and misuse, as well as unauthorized access, disclosure, alteration, and destruction.
You can help us by also taking precautions to protect your personal data when you are on the Internet. Change your passwords often using a combination of letters and numbers, and make sure you use a secure web browser.
Integrity of your personal information
Sycamore International has safeguards in place to keep your personal information accurate, complete, and up to date for the purposes for which it is used.
Cookies and data gathering technology
As is true of most Web sites, we gather certain information automatically and store it in log files. This information includes internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, operating system and date/time stamp.
We use this information, which does not identify individual users, to analyze trends, to administer the site, to track users’ movements around the site and to gather demographic information about our user base. Sycamore International does not use this information to target any one individual.
Sycamore International commitment to your privacy
To make sure your personal information is secure, we communicate these guidelines to all Sycamore International employees and strictly enforce privacy safeguards within the company. And we do not knowingly solicit personal information from minors or send them requests for personal information.
Sycamore International’s website has links to other sites. We are not responsible for their privacy practices. We try to only work with other companies that follow our privacy statement.
If you have questions or concerns about your privacy please contact us at Info@sycamoreinternational.com and we will be happy to help.