Sycamore International Privacy Policy

Sycamore International’s privacy policy covers the collection and use of personal information that may be collected anytime you interact with us, such as when you visit our website, when you purchase our products, or when you call our sales or customer service associates. Please take a moment to read the following to learn more about our information practices, including what type of information is gathered, how the information is used and for what purposes, to whom we disclose the information, and how we safeguard your personal information. Your privacy is a top priority at Sycamore International.

Collection of personal information
We collect your personal information, because it helps us deliver a superior level of customer service. It enables us to give you convenient access to our services and focus on categories of interest to you. In addition, your personal information helps us keep you posted on the latest product announcements, and future events.

If you do not want Sycamore International to keep you up to date with our latest news on products, services and events click Info@sycamoreinternational.com and request to update your personal contact information and preferences. We will respond within 10 days.

Information Collected
There are a number of situations in which your personal information may help us give you better service. For example, we may ask for your personal information when you are discussing a service issue on the phone with customer service, participating in an online survey, or purchasing a product. At such times, we may collect personal information relevant to the situation, such as your name, mailing address, phone number, email address, and contact preferences; your credit card information and information about the Sycamore International services you request, such as product titles, and date of purchase; and information relating to a support issue. We collect information for market research purposes, such as your occupation, to gain a better understanding of our customers and thus provide more valuable offers and service. We also collect information regarding customer activities on our website. This helps us to determine how best to provide useful information to customers and to understand which parts of our website is of most interest to them.

When we disclose your information
Sycamore International takes your privacy very seriously. Be assured that we do not sell or rent your contact information to other marketers. To help us provide superior service, your personal information may be shared with legal entities within the company who will safeguard it in accordance with this privacy policy. There are also times when it may be advantageous for Sycamore International to make certain personal information about you available to companies that we have a strategic relationship with or that perform work for us to provide products and services to you on our behalf. These companies may help us process information, extend credit, fulfill customer orders, deliver products to you, manage and enhance customer data, provide customer service, assess your interest in our products and services, or conduct customer research or satisfaction surveys. These companies are also obligated to protect your personal information in accordance with Sycamore International policies. Without such information being made available, it would be difficult for you to purchase products, have products delivered to you, receive customer service, provide us feedback to improve our products and services, or access offers, and content on our website.

At times we may be required by law or litigation to disclose your personal information. We may also choose to disclose information about you if we determine that for national security, law enforcement, or other issues of public importance, disclosure is necessary.

Protection of your personal information
Sycamore International takes precautions including administrative, technical, and physical measures ­ to safeguard your personal information against loss, theft, and misuse, as well as unauthorized access, disclosure, alteration, and destruction.

You can help us by also taking precautions to protect your personal data when you are on the Internet. Change your passwords often using a combination of letters and numbers, and make sure you use a secure web browser.

Integrity of your personal information
Sycamore International has safeguards in place to keep your personal information accurate, complete, and up to date for the purposes for which it is used.

Cookies and data gathering technology
Sycamore International website uses cookies and other technologies to help us understand which parts of our websites are the most popular, where our visitors are going, and how much time they spend there. We also use cookies and other technologies to make sure that our online advertising is giving customers what they want. We use cookies and other technologies to study traffic patterns on our website, to make it even more rewarding as well as to study the effectiveness of our customer communications. And we use cookies to customize your experience and provide greater convenience each time you interact with us.

As is true of most Web sites, we gather certain information automatically and store it in log files. This information includes internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, operating system and date/time stamp.

We use this information, which does not identify individual users, to analyze trends, to administer the site, to track users’ movements around the site and to gather demographic information about our user base. Sycamore International does not use this information to target any one individual.

Sycamore International commitment to your privacy
To make sure your personal information is secure, we communicate these guidelines to all Sycamore International employees and strictly enforce privacy safeguards within the company. And we do not knowingly solicit personal information from minors or send them requests for personal information.

Sycamore International’s website has links to other sites. We are not responsible for their privacy practices. We try to only work with other companies that follow our privacy statement.

Privacy questions
If you have questions or concerns about your privacy please contact us at Info@sycamoreinternational.com and we will be happy to help.